Your Event Is An Experience With Live Personalization

A live embroidery activation is an interactive event experience where guests receive personalized merchandise created onsite during an event.

Instead of simply handing out branded products, guests become part of the process — selecting their personalization options and watching their item transform into a custom keepsake.

The result is a memorable brand experience that combines craftsmanship, technology, and connection.

Live personalization activations are ideal for:

• Corporate events
• Conferences and conventions
• Experiential marketing campaigns
• Product launches
• Festivals
• HBCU events and homecomings
• Alumni experiences
• Luxury hospitality events
• Weddings and private celebrations
• Employee appreciation events
• VIP gifting experiences

If your goal is to create engagement, connection, and a memorable guest experience, live personalization is a powerful addition to your event.

Yes.

West & Remount Customs is based in Charlotte, North Carolina and provides onsite personalization experiences for events locally and beyond.

Travel requirements are included in custom activation proposals.

Live personalization activations begin at $2,000.

Pricing is customized based on:

• Event duration
• Number of guests
• Merchandise selection
• Personalization options
• Staffing requirements
• Travel needs
• Production complexity

Every activation is designed around your event goals and guest experience.

Our clients include:

• Event planners
• Experiential marketing agencies
• Corporate marketing teams
• Universities and organizations
• Festival producers
• Hospitality brands
• Creative agencies
• Private event professionals

West & Remount Customs partners with teams looking to create elevated, interactive merchandise experiences.

We offer premium merchandise options including:

• Leisure Luxe Towels
• Hats
• Apparel
• Bandanas
• Blankets
• Tote bags
• Other lifestyle products

We can also work with client-provided merchandise depending on the product, quantity, timeline, and embroidery requirements.

The best products are items guests will actually use, wear, or display.

Popular activation products include:

Embroidered Towels

Perfect for festivals, hospitality events, VIP gifting, and cultural celebrations.

Hats

A wearable keepsake guests can continue using long after the event.

Apparel

Great for employee experiences, launches, and branded campaigns.

Bandanas & Lifestyle Accessories

Ideal for festivals, outdoor events, and community experiences.

Yes. We work with your team to create a curated menu of options that aligns with your event and brand.

Options may include:

• Event-specific artwork (a banjo for a bluegrass festival or stylized text for a wedding)
• Logos
• Icons
• Initials
• Monograms
• Custom motifs

For larger events, curated choices help create a faster, more consistent experience.

We're proud to say No. Our live personalization experience is designed to keep guests engaged with your event — not stuck waiting in line.

Guests can conveniently place their personalization request through our digital ordering system using a QR code. They can select their item, choose their design options, and continue enjoying the event while their personalized piece is being created.

Instead of standing around waiting for production, guests can return to the festivities, connect with other attendees, enjoy the programming, and receive their finished item when it’s ready.

Our streamlined workflow combines digital ordering, curated design options, and professional onsite embroidery equipment to create a smooth experience for both guests and event teams.

West & Remount Customs brings together embroidery craftsmanship, cultural storytelling, and experiential marketing to create memorable brand moments.

Based in Charlotte, North Carolina, we believe in creating individual pieces - even in a crowd - that represent connection, pride, community, celebration, memory. In short, West & Remount Live Event Activations represent your culture through our craftsmanship.

Where Culture Meets Craft.

Activation requirements vary, but typically include:

• A designated activation area
• Access to electrical power
• A stable workspace
• Venue approval for onsite production

We coordinate logistics in advance to ensure a smooth setup.

Space requirements depend on the size and scope of the activation.

A typical setup may include:

• Embroidery equipment
• Merchandise display
• Guest ordering area
• Production workspace
• Finished item pickup area

We work with planners and venues to determine the best footprint for your event.

To create an accurate activation proposal, we typically need:

• Event date
• Event location
• Expected attendance
• Activation hours
• Desired merchandise
• Brand requirements
• Personalization goals
• Venue requirements

We don't need everything at once but the more details you provide, the more customized we can make the experience.

Yes, we're always excited for a new experiential marketing experience because our founder began this business journey with a marketing degree and a dream.

West & Remount Customs partners with creative and experiential agencies to provide live personalization as part of larger brand campaigns.

We can collaborate with your team on:

• Concept development
• Merchandise strategy
• Production planning
• Activation logistics
• Event execution

Absolutely, that is the goal.

We collaborate with your team, marketing department, or creative agency to ensure the activation aligns with your brand through:

• Colors
• Artwork
• Placement
• Merchandise selection
• Guest experience design

Yes, depending on the activation goals and event timeline.

For high-volume events, we often recommend:

• Initials
• Monograms
• Icons
• Limited personalization options
• Pre-Loading Guest Names

This allows more guests to participate while maintaining a smooth experience.

Traditional giveaways can be forgotten but a live personalization activation creates:

• Interaction
• Excitement
• Social sharing opportunities
• Emotional connection
• A meaningful keepsake

Guests don’t just receive something from your brand — they experience it.

Yes, in fact, they are my favorite because I get to see event participants watch, and ask questions and almost every time, they become our most enthusiastic customer. Multi-day events give us the best opportunity to show and prove.

We offer customized solutions for:

• Multi-day festivals
• Conferences
• Brand experiences
• Alumni weekends
• Retreats

Multi-day activations can be structured based on guest volume, schedule, and production needs.

No. Our live personalization experience is designed to keep guests engaged with your event — not stuck waiting in line.

Guests can conveniently place their personalization request through a digital ordering system using a QR code, allowing them to select their item, choose their design options, and continue enjoying the event while their piece is being created.

Instead of standing around waiting for production, guests can return to the festivities, connect with other attendees, enjoy the programming, and receive a notification when their personalized item is ready.

Our streamlined workflow combines digital ordering, curated design options, and professional onsite embroidery equipment to create a smooth experience for both guests and event teams.

Activation capacity depends on:

• Event length
• Guest volume
• Product selection
• Personalization complexity
• Number of activation stations

During planning, we help determine the right setup and workflow to create a seamless guest experience.

We recommend reaching out as early as possible, especially for larger events.

Planning ahead allows time for:

• Merchandise selection
• Brand approvals
• Artwork preparation
• Production planning
• Venue coordination
• Guest flow strategy

For festivals, conferences, and large-scale activations, early planning helps create the smoothest experience possible.