Shipping policy

At West & Remount, every stitch tells a story — and we take great care in making sure your custom order arrives on time and in style.

Processing Time: All custom orders are made to order and typically ship within 5 business days of purchase.
Shipping Rates: We offer free shipping within the United States on all orders — no minimum required.
Order Updates: Once your order ships, you’ll receive a tracking number so you can follow your package every step of the way.
Need Help? If you have any questions about your order status, don’t hesitate to reach out via our Contact Us page or Chat feature. We’re here to help.

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